Returns & Size Exchanges

Please contact us regarding your wish for a refund or size exchange prior to return, and within 30 days of delivery.

 

Goods must be safely returned in their original condition with the original packaging before a refund or exchange is issued. You are responsible for the cost of returning the goods (and will be responsible for the return cost in cases of exchange), unless the goods were sent incorrectly or there is damage due to a fault in manufacturing. It is recommended that returns are shipped with tracking.

Refunds cannot be given for body jewellery, custom orders, or goods damaged or lost by the wearer.

Please take care of your purchase, especially those with gemstones. Be sure not to knock them on hard surfaces, and only clean your gemstones with water; jewellery cleaning solutions can damage stones.